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Thomas Mack is a designer, illustrator, and creative thinker based out of the Columbus (OH) metro area. He is a collaborator with brands, people & ideas to create beautiful, impactful visual stories through strategic design & illustration.

PROFESSIONAL EXPERIENCE

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Charter Communications / Sales Representative

September 2023 - present, Columbus, OH

  • Consistently exceeded sales targets in a competitive market, surpassing goals by over 24% in Feb 2024.

  • Achieved highest mobile sales with a 57% attachment rate in March 2024 in the Columbus office.

  • Managed and contacted over 500 monthly leads across residential markets, ensuring high engagement

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Zaner-Bloser / Design Manager

September 2022 – April 2023, Columbus, OH

  • Defined program vision, goals, and timeline with stakeholders, enhancing project clarity and direction.

  • Clarified strategy and scope for design team through creative briefs, aligning expectations and outcomes.

  • Managed creative process for supplemental education products, from new designs to minor revisions.

  • Cultivated strategic vendor relationships, ensuring high-quality production outcomes throughout project lifecycle.

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Cardinal Health / Package graphic designer_contract

August 2021– May 2022,  Dublin, OH

  • Developed design concepts for rebranding medical products, enhancing visual appeal and market presence.

  • Collaborated with business partners to maintain production schedules, ensuring compliance with branding and regulatory guidelines.

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Bath & Body Works / Brand Researcher_contract

September 2021 – April 2022, Reynoldsburg, OH

  • Conducted brand research and analysis on luxury brands, identifying market trends and growth areas.

  • Mapped competitive landscape and brand evolution, providing insights on acquisitions and divestitures.

  • Presented findings with infographic narratives to management, enhancing strategic decision-making.

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Big Lots Stores / Senior Designer

April 2013 – April 2021, Columbus, OH

  • Executed creative campaigns for Broyhill and Real Living, elevating brands to multi-million dollar status.

  • Managed production development for SoundBody health products, ensuring high-quality output.Developed concepts for Fresh Finds food category, driving successful product launches.

  • Led creative initiatives for seasonal collections, enhancing brand visibility.

  • Collaborated with teams to build brand guidelines, ensuring consistent vendor execution.

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Big Lots Stores / Package Designer_contract

November 2012 – April 2013, Columbus, OH

  • Designed consistent packaging for Fresh Finds products, increasing brand recognition and sales.

  • Developed production files for various product lines, optimizing packaging workflows.

  • Improved design efficiency, reducing production times and increasing output.

McGraw-Hill Education / Senior Designer

May 1994 – February 2012, Columbus, OH

  • Designed K-12 educational products for print and digital, enhancing engagement and learning outcomes.

  • Directed vendor teams, optimizing production timelines and managing budgets effectively.

  • Conducted focus group research, refining curriculum content and boosting customer retention.

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Columbus College of Art & Design  / Adjunct Instructor

September 1996– May 1998, Columbus, OH

  • Instructed intermediate Adobe Photoshop evening courses for professionals, enhancing their skills.

  • Developed course materials that improved student proficiency in Adobe Photoshop.

  • Collaborated with students to address individual learning needs and achieve measurable progress.

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Pearson / Associate Designer

April 1991 – May 1994, Columbus, OH

  • Designed textbook covers and layouts, enhancing visual appeal and readability, boosting user engagement.

  • Coordinated freelance contributors, ensuring timely delivery and budget adherence, improving project efficiency.

  • Implemented creative solutions, increasing market competitiveness and driving measurable sales growth.

EDUCATION

 

Columbus College
of Art & Design, 

BFA, Illustration/Advertising Design. GPA 3.8/4.0

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Ohio University, Chillicothe, OH

CSS & HTML -continuing Education course

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Illumination Bureau

Web Design, Front End Development -continuing Education courses

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Google UX/UI Certification

  • Start the UX Design Process: Empathize, Define, and Ideate

  • Foundations of User Experience

  • Build Wireframes and Low-Fidelity Prototypes

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Google Career Certificate in Digital Marketing & E-commerce

August 2023 - February 2025

TECHNICAL SKILLS

 

Primary Skills:

Management

Adobe Creative Suite
Package Design | Graphic Design
Branding and Corporate Identity Art Direction

Concept Art & illustration

MS Office Suite

Educator | Training

Print Production

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Further Developing Skills:

UX/UI  - Figma

Keynote | After Effects

Digital Marketing and E-Commerce.

GIVING BACK

2015-present

ACADEMIC TUTOR

The Bridge Community Center

Columbus, OH

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2017- present

ADVANCEMENT COORDINATOR

Boy Scouts of America

Gahanna, OH

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