
Thomas Mack is a designer, illustrator, and creative thinker based out of the Columbus (OH) metro area. He is a collaborator with brands, people & ideas to create beautiful, impactful visual stories through strategic design & illustration.
PROFESSIONAL EXPERIENCE
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Charter Communications / Sales Representative
September 2023 - present, Columbus, OH
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Consistently exceeded sales targets in a competitive market, surpassing goals by over 24% in Feb 2024.
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Achieved highest mobile sales with a 57% attachment rate in March 2024 in the Columbus office.
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Managed and contacted over 500 monthly leads across residential markets, ensuring high engagement
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Zaner-Bloser / Design Manager
September 2022 – April 2023, Columbus, OH
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Defined program vision, goals, and timeline with stakeholders, enhancing project clarity and direction.
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Clarified strategy and scope for design team through creative briefs, aligning expectations and outcomes.
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Managed creative process for supplemental education products, from new designs to minor revisions.
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Cultivated strategic vendor relationships, ensuring high-quality production outcomes throughout project lifecycle.
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Cardinal Health / Package graphic designer_contract
August 2021– May 2022, Dublin, OH
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Developed design concepts for rebranding medical products, enhancing visual appeal and market presence.
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Collaborated with business partners to maintain production schedules, ensuring compliance with branding and regulatory guidelines.
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Bath & Body Works / Brand Researcher_contract
September 2021 – April 2022, Reynoldsburg, OH
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Conducted brand research and analysis on luxury brands, identifying market trends and growth areas.
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Mapped competitive landscape and brand evolution, providing insights on acquisitions and divestitures.
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Presented findings with infographic narratives to management, enhancing strategic decision-making.
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Big Lots Stores / Senior Designer
April 2013 – April 2021, Columbus, OH
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Executed creative campaigns for Broyhill and Real Living, elevating brands to multi-million dollar status.
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Managed production development for SoundBody health products, ensuring high-quality output.Developed concepts for Fresh Finds food category, driving successful product launches.
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Led creative initiatives for seasonal collections, enhancing brand visibility.
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Collaborated with teams to build brand guidelines, ensuring consistent vendor execution.
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Big Lots Stores / Package Designer_contract
November 2012 – April 2013, Columbus, OH
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Designed consistent packaging for Fresh Finds products, increasing brand recognition and sales.
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Developed production files for various product lines, optimizing packaging workflows.
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Improved design efficiency, reducing production times and increasing output.
McGraw-Hill Education / Senior Designer
May 1994 – February 2012, Columbus, OH
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Designed K-12 educational products for print and digital, enhancing engagement and learning outcomes.
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Directed vendor teams, optimizing production timelines and managing budgets effectively.
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Conducted focus group research, refining curriculum content and boosting customer retention.
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Columbus College of Art & Design / Adjunct Instructor
September 1996– May 1998, Columbus, OH
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Instructed intermediate Adobe Photoshop evening courses for professionals, enhancing their skills.
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Developed course materials that improved student proficiency in Adobe Photoshop.
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Collaborated with students to address individual learning needs and achieve measurable progress.
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Pearson / Associate Designer
April 1991 – May 1994, Columbus, OH
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Designed textbook covers and layouts, enhancing visual appeal and readability, boosting user engagement.
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Coordinated freelance contributors, ensuring timely delivery and budget adherence, improving project efficiency.
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Implemented creative solutions, increasing market competitiveness and driving measurable sales growth.
EDUCATION
Columbus College
of Art & Design,
BFA, Illustration/Advertising Design. GPA 3.8/4.0
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Ohio University, Chillicothe, OH
CSS & HTML -continuing Education course
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Illumination Bureau
Web Design, Front End Development -continuing Education courses
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Google UX/UI Certification
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Start the UX Design Process: Empathize, Define, and Ideate
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Foundations of User Experience
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Build Wireframes and Low-Fidelity Prototypes
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Google Career Certificate in Digital Marketing & E-commerce
August 2023 - February 2025
TECHNICAL SKILLS
Primary Skills:
Management
Adobe Creative Suite
Package Design | Graphic Design
Branding and Corporate Identity Art Direction
Concept Art & illustration
MS Office Suite
Educator | Training
Print Production
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Further Developing Skills:
UX/UI - Figma
Keynote | After Effects
Digital Marketing and E-Commerce.
GIVING BACK
2015-present
ACADEMIC TUTOR
The Bridge Community Center
Columbus, OH
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2017- present
ADVANCEMENT COORDINATOR
Boy Scouts of America
Gahanna, OH